can't authorize ADE, get an activation server error - help?

[Guest]

can't authorize ADE, get an activation server error - help?

[kglad]

which error?

attaching a screenshot of the error makes it easier to help you.

[Guest]

[kglad · Accepted solution]

per YuvrajShinde071

Follow these steps,

1. Launch Adobe Digital Editions

2. Keeping ADE program active on your screen, Hold Ctrl+Shift+D keys.

     - you will get a prompt window to Erase Authorization (ADE 2.0) & Deauthorize (ADE 1.7.2)

     - Deauthorize ADE and Re-launch it.

3. Navigate to Help > Authorize Computer (in ADE 2.0) & Library > Authorize ( in ADE 1.7.2, usually you will be prompted to authorize when you launch the program ) .

[Guest]

worked great, thx

[kglad]

you're welcome.