Can't borrow a book a second time on Kobo

Report · Nov 05, 2018

Hi,

I am currently using a Kobo Aura H2O Edition 2 and the version 4.5.9 of Adobe Digital Editions.

I rented a book through my public library and everything was fine, until it expired. Now that I try to borrow it again, I can see it on the ereader but it's all blacked out and it says that I need to reauthorized my ereader to read it.

I already unauthorized the ereader and Adobe and reauthorize both, uninstall and reinstall multiple times, nothing seems to work.

Moreover, all the book I borrowed in the past seem stuck in the CloudSync and keep reappearing whenever I open AdobeDE.

tried borrowing a different book and that one I can read, it seems to be only for book I previouly had on my Kobo.

Anyone has a solution?

Thank you!