Can't login into my account

[beatriceh56107588]

I can't login into my account (on adobe website it is working). The message says that I can't use the same account ID on 2 PC's. How can I get rid of this?

B.

[mehvkhan]

Hi,

Please send the snapshot of the error message you're getting.

[beatriceh56107588]

Hi,

The error message is ....

[mehvkhan]

Hi,

This is related to Anonymous Activation.

You can find the answer to your query in the following blog post:

Adobe Digital Editions – Anonymous Activation 

Hope this solves your issue.

[beatriceh56107588]

Hello;

Thank you for trying to help me.

It seems that it is not working. There is not " I want to authorise this computer without ID". Here is the image I get when I try your solution

[mehvkhan]

Hi!

To solve your problem, click on the link and create a new Adobe ID. Sign in with it and you'll be able to successfully login.