Can't open books on iPad

[paull54092536]

I purchased an ebook which I could not open in iBooks, which is frustrating in itself, but had to download ADE. I opened it first on my Desktop computer and then emailed it to my iPad because ADE couldn't see my Desktop. When I try to open it on my iPad through Bluefire Reader ~ I only get I get an error telling me that "Trios item was originally downloaded with a different user account to Adobe ID. to continue, please add that account." I don't have any other account, so how can I read this on my iPad?

[Nanaky]

You must used the same Adobe ID how used in Digital Edition by the first open. This is the "key" to open the eBook.

[paull54092536]

apparently I didn't use any Adobe ID in the permissions it says it's licensed to unknown then urn uuid and a long serial number

[Nanaky]

Have you sometime open the eBook successfully?

[paull54092536]

yes I can open it on my Desk Top, but not on the iPad, which is what I really need to do

[Nanaky]

Have you Digital Edition on you Desktop authorize with the same Adobe ID?

[paull54092536]

it won't let me says I have to authorise with an ID not already in use on a different device

[Nanaky]

Which error message you get exactly?

Have you open the eBook without authorize the Digital Edition?

[paull54092536]

error message:

You can only authorise this computer with an Adobe ID that hasn't been previously used to authorise any other computer or mobile devices. Please try again

I think I must have opened it without authorising, but I thought I had

[Nanaky]

Start Digital Edition.
Press ctrl + shif + d (windows) or cmd + shift + d (macintosh)

accept that should remove the authorize.

then go to help < computer authorize and enter your Data

The eBook are linked with the empty authorize. You must ask the seller/Library of the eBook for new Download without authorize. Then can download again and linked with your adobe id.

[paull54092536]

Thank you

[Nanaky]

You are welcome.