Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Cannot authorise google as vendor in ADE

New Here ,
Feb 21, 2025 Feb 21, 2025

Hi All, 

 

I'm hoping that someone can help!

 

my ADE on my computer was authorised using my Adobe ID, and when I tried opening a book purchased via google play books I recieved this error

 

k_7650_1-1740142269127.png

 

 

I suspected that it was because my adobe ID and my Google ID do not have the same email address and my ADE was only authorised with my adobe ID. So I de-authorised my computer and tried authorising using my google account but I keep recieving this error:

 

k_7650_0-1740142149469.png

Any ideas?

71
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 21, 2025 Feb 21, 2025
LATEST

I have never encountered such an error, but the following page seems to have solved a similar case.

 

https://community.adobe.com/t5/digital-editions-discussions/quot-error-getting-license-license-serve...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines