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Cannot download e-book I bought

New Here ,
Feb 01, 2015 Feb 01, 2015

I bought a book in Grammata (spanish shop). I've asked them, but I've obtained only nonsense anwsers.

I can download the acsm file, but when trying to get the book, it appears an error:

Error on getting the license. Communication problem with license server

E_ADEPT_LIC_TOKEN_NULL_DATA


I don`t know how to debug the error

Thanks

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