Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Cannot download e book to e Reader

New Here ,
Dec 07, 2016 Dec 07, 2016

I've had a Sony ereader PRS-650 for a few years. I just had issues this week trying to download ebooks. Kobo told me to use Adobe Digital Edition to download books now.

I download books from my public library using Overdrive.

I have the Sony  ereader library, does this need to be removed from my computer?

I've downloaded the latest version of Adobe Digital Edition. My computer and Ereader are synched/authorized with Adobe Digital Edition.

When I download a book the same message appears (picture above) under my Sony Reader Library I click Yes, Choose Adobe Digital Edition, enter Adobe ID and password, then the warning message goes away and nothing is downloaded, with no error messages. The screen goes blank, see below.

Shouldn't the download go to ADE under borrowed? then I just click and drag to the device PRS-650?

Expert help is appreciated.

351
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 08, 2016 Dec 08, 2016

You get which error message when you try to authorize?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 08, 2016 Dec 08, 2016

No error messages are shown. I tried un-authorizing and re-authorizing....the only issue I had with this is the "Authorize Computer"  was grey and I could not click on them. I re-booted my computer and was able to re-authorize my computer. Same thing with the device. They are both showing as "authorized" at the moment.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 09, 2016 Dec 09, 2016
LATEST

Do used which operating system?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines