Cant open e-book in Adobe on my new computer

[simoned42510887]

It keeps saying #Error getting license# Already fulfilled by another user.

I have erased the file completely from my old computer, but I still can't open it on my new computer. Somebody who has an idea of what to do?

[Nanaky]

Has you authoirze the new Device with the same adobe id as the old device?

[simoned42510887]

Yes, I have

[Nanaky]

Then its should work. Can you open the eBook on the old device?

[simoned42510887]

No, not anymore. I could in the beginning - but after trying different things people said, now I can't even open it on the old computer!

[Nanaky]

Then seems so you have open this eBook the first without a authorization.