Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Computer authorized to old (defunct email address), updated Adobe ID. Digital Editions (reinstalled twice) won't decrypt and add downloaded PDF books

New Here ,
Oct 22, 2014 Oct 22, 2014

iMac Intel running OS 10.6.8   I downloaded purchased books from Google Play/Books in EPUB and PDF.  They are encrypted (.pdf.acsm).  Adobe Digital Editions reader will not add them to my library because, I suspect, my computer is authorized with an Adobe ID that uses a now defunct email address.  I have updated my ID on the Adobe web site, redownloaded and reinstalled Adobe Digital Editions but my computer remains authorized to the old Adobe ID.  How do I decrypt these purchased books and read them in Adobe Digital Editions on my computer? 

244
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation