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Connection Error - Adobe Digital Editions - IOS iPad

New Here ,
Dec 06, 2021 Dec 06, 2021

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I've had Adobe Digital Editions on my iPad for years, and all of a sudden it's stopped working properly. I can only read a few pages of my ebooks then the pages fade out,  I tried deleting the app, and reinstalling. That's when one of my eBooks disappeared and I get a Connection Error - make sure you are connected to the internet.  I tried de-authorising and re-authorising.  Nothing has worked.  My eBooks don't appear as full pictures, only half sized. I'm thinking there is a problem connecting with Abobe.   

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New Here ,
Dec 06, 2021 Dec 06, 2021

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Hello, same problem and it seems other have that issue too.

It also looks like nobody from Adobe helps or is interested, and support center just sends off to the help-yourself community.... crazy

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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I'm also having this issue. When I try open an ebook download it says "Connection Error Detected: Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the internet" I am definitely connected to the internet. I've tried uninstalling and reinstalling to no avail.... Any suggestions welcomed!!

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New Here ,
Dec 08, 2021 Dec 08, 2021

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I just fixed the problem - mostly anyway.  I downloaded ADE v 4.5 for Windows 10 to my PC, which works even though I have it on my iPad as well. Then I authorised with my password. All my books appeared and I can read them!  Yay!

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