Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Corporate network Firewall

New Here ,
Feb 10, 2016 Feb 10, 2016

Good day,

I have users on my corporate network who are getting errors when trying to update their Adobe Digital Editions. The FortiGate Firewall is blocking the updates.

Could you tell me what I need to open on the FW to allow these updates?

Thanks,

503
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 10, 2016 Feb 10, 2016

You must add the program as sure program over your EDV.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 11, 2016 Feb 11, 2016

Hi there,

Unfortunately FortiGate doesnt allow deny / permit per application.

I needed to enter the FQDN wildcard as *adobe.com ALLOW. (not *.adobe.com).

All working well now.

Tx.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 12, 2016 Feb 12, 2016
LATEST

Your are welcome.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines