Hi,
I am contacting from Elsevier.
I have a customer who is using Adobe Digital Editions to read his previous purchases (E-books). However, he has already authorised 3 things (computer, iPad, etc)
He has since bought a new iPad which he wants to authorise with the same account in order to view the products. Therefore:
a) Does he de-authorise the other iPad to free up one "authorisation"? If so, how is this done?
b) If the item cannot be de-authorised (broken or lost) how can it be de-authorised?
I would appreciate a rapid response please.
Kind regards,
Josh Bayliss
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