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De authorise old adobe id

New Here ,
Sep 04, 2021 Sep 04, 2021

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I am trying to deauthorise an old adobe id 

in my ADE on my PC but it wont let me as I dont know the password to my old account and the email is no longer active

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New Here ,
Sep 06, 2021 Sep 06, 2021

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I have the exact same problem! Has anyone solved it?

 

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Hi, I was able to fix my problem by searching other old community posts, I fixed it by following the attatched screenshot of the post

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Hi sorry I can't see the screenshot. Can you please resend? Thanks!

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New Here ,
Sep 06, 2021 Sep 06, 2021

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can you open the attatchment?

 

 

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New Here ,
Sep 06, 2021 Sep 06, 2021

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no sorry

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Hi Amanda - thanks. I have a Mac and the instructions for the Mac are cut off at the bottom of the attachment.

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New Here ,
Sep 09, 2021 Sep 09, 2021

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Sorry but I have looked an am unable to find the post I got that information from again?

 

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