cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Deactivate broken device

Guest
Mar 10, 2015 Mar 10, 2015

How do you deactivate a broken device to so that the new device can be activated?

244
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 2 Replies 2
latest latest Jump to latest reply
shreya Adobe Employee
Adobe Employee ,
Mar 10, 2015 Mar 10, 2015

You can try to activate new device. If number of authorizations are less than permissible limit, your new device will be activated.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 11, 2015 Mar 11, 2015
LATEST
In Response To shreya

I have already tried this...the message says to contact customer support...contacting customer support provides this option. So how do you deactivate the old devices?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices