I am having what seems to be an unsurmountable problem. I recently can’t get a license for free books I download from the University of Chicago.
The error I get is:
“Unable to Download
Error getting License. License Server Communication Problem:
E_ACT_NOT_READY”
Help recommends deauthorizing and reauthorizing my computer. However, I can’t remember my password, and I originally authorized my computer with an email address that I no longer have access to, so Adobe can’t send me a message to reset my password. I can’t be the only one who has an obsolete email address and needs to reset their authorization. Any ideas?
Thanks,
John H. Gillette
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