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Device authorization greyed out

New Here ,
Mar 01, 2019 Mar 01, 2019

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I am trying to authorize my Kobo Clara HD via Adobe Digital Edition. It finds my ereader, but when I click on the settings cog by the ereader, the option to "authorize device" is greyed out. as are the options of device authorization information, and erase device authorization.

Help! How do I authorize my device?

Thanks

Patrick

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New Here ,
Sep 28, 2023 Sep 28, 2023

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hi did u manage to find a resolution?

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