Device not recognised (anymore...)

[Hans5E55]

Using latest ADE 4.5.10.186048 with a kobo e-reader.

Had no problems connecting and putting e-books to my device, but now ADE does not recognise the e-reader anymore. Whatever I try, no device is shown in the left hand pane.

Tried this on 2 computers, tried it with 2 different model kobo e-readers. Nothing seems to work.

Does anybody have similar issues? And who knows how to fix this?

many thanks!

[Valerie5E5C]

I have the same problem, ask to the support, no help possible, just the community

[Hans5E55]

Hi,

As it happens, I managed to get it working. What did the trick was: use (yet another) usb cable to connect e-reader to the pc/laptop. Turned out that the cable wasn't linking correct and therefore did not enable contact between e-reader and pc/laptop at all.

Hope this can fix your problem as well Valerie5E5C