digital document

[waugst]

the iPhone that i have my document authorized to is broken.  Is there anyway to remove the document from this device externaly

[sjpt]

Is the issue that you want to recover the document, or ... ???

If you have a backup copy of the document it should work on other suitably authorized devices (see below).

If not, you may be able to persuade the seller to let you re-download it.

Depending how the iPhone is broken there may be ways to extract a document;

you would need to ask on an iPhone forum.

Apple has chosen to make up/downloading documents from ios devices awkward even when they are working.

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The document is authorized to your Adobe ID.

You can authorize up to 6 devices at the same time with that ID.

If the iPhone is broken and you exceed the 6 device max,

Adobe can reset all your authorizations and you can redo the ones you need.

Unfortunately, you can't just have the iPad authorization removed.

[waugst]

Thanks for the info. The issue was that I had authorized the max number of devices and the broken iPhone was one of them.  I will get Adobe to reset the authorizations and start over.