Digital Editions 3.0 not recognising that computer is authorised

[tedd-TGvMAF]

Hi

I downloaded Digital Editions 3.0 onto a computer that was already authorised with my Adobe ID.  ADE has not picked up this authorisation and says that the computer is not authorised.  When I try and authroise it via ADE3.0 it has a box for "eBook Vendor" which is greyed out so I cannot insert anything and when I complete the other boxes with my Adobe ID and password it returns an Activation Server Error with the code "E_AUTH_NOT_READY".

Any suggestions?

Thanks

Tedd

[Rave · Accepted solution]

Hi Tedd,

Please check the KB : http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

Regards,

Rave

[tedd-TGvMAF]

Hi  Rave

Many thanks - that works

Tedd