• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Digital Editions doesn't work on mobiles (two different iPhones)

New Here ,
Jan 30, 2023 Jan 30, 2023

Copy link to clipboard


After considerable research, I found and purchased a book on Google Books for a blind friend who is very familiar with accessibility issues. There was no reason to think he would not be able to read the file; after proper installation of the app, of course.
We've installed the app on two iphones (6 and 11) - it is available from the app store - only to learn that the app does not work on mobile!!
Now I sit with an unuseable,  purchased .ascm file, eventually converted to ePub, but only accessible from an app that doesn't work. Also, Adobe advisesthat they no longer support the mobile app. Maybe the app? I'm not sure.
I'm told the file cannot be converted to .pdf. Does anyone have a fix I can try? I've attached the file in case someone can help.
Many thanks
Janey, in Cape Town, South Africa






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation