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Digital Editions not recognizing Kobo Clara

New Here ,
Sep 14, 2021 Sep 14, 2021

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Hi all,

I am having trouble transferring my ebooks to my reader as DE doesn't pick up my Kobo Clara- Though it is showing up on My Computer (I am using a chromebook btw).

 

Things I have tried, with no luck:

- uninstalled and reinstalled DE what feels like a million times

- restored factory settings on my Kobo

- tried to find an older version of DE on the Play Store to no avail

- spoke to someone over chat. Sorry Nisha, I'm sure you're a lovely person, but you were no help whatsoever

- cried profusely.

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Kobo editions

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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These instructions are for Mac, but hopefully you can find the equivalent for your Chromebook:

Go to Mac - System Settings - Privacy & Security - Files and Folders - Adobe Digital Editions and switch on the Removable Volumes option
I hope you can find this option 

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New Here ,
Feb 03, 2024 Feb 03, 2024

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@Alexandra32209169yl36 you are my hero! it works fine now. Many thanks.

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