Document is licensed for a different user account

New Here ,
Nov 18, 2019 Nov 18, 2019

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Hello,

 

I know many had this problem in the past but the proposed solutions do not work for me. I have bought a ebook from TSO.co.uk and when I load it in ADE it keeps saying that the document is licensed for a different user account. I have 2 Adobe user accounts and none of them can read the file. Does anyone know hwo to solve this annoying problem?

 

Thanks,

Enrico 

TOPICS
Activation , ADE authorization

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