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download error: e_auth_bad_device_key_or_PKCS12

New Here ,
Dec 02, 2015 Dec 02, 2015

I bought two e-books on the belgian site meslivresnumeriques.be but when I want to open the downloaded version the error: e_auth_bad_device_key_or_PKCS12 shows up.

I downloaded the newest version (ADE 4.5) of ADE on the site of the bookseller so I don't see the problem.

It is very important to me to get a quick answer as I need to read the books in a short time for my work.

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LEGEND ,
Dec 02, 2015 Dec 02, 2015

Do you used Windows or Macintosh?

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New Here ,
Dec 02, 2015 Dec 02, 2015

Macintosh

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LEGEND ,
Dec 02, 2015 Dec 02, 2015
LATEST
  1. Quit Adobe Digital Editions.
  2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  3. Open Adobe Digital Editions and reauthorize.
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