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I cannot download purchased ebooks from Google Books, although I was able to download a free book recently. The error message I get is
IO Error on Network Request.
Please check your network connection and try again.
Network Path:
Event Detail:
Error #2038
I have consulted Google books who say it is a problem with ADE
I've contacted Adobe Customer support, who told me to deactivate and reactivate my computer, but I wasn't able to do this. The latest advice is to try here.
This has been a problem since I accepted an update of the program some months ago.
If I uninstall the program and install the most recent version will I lose the books I currently have?
Marianne
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