downloading ebooks

[J9Meades]

When I try to download an ebook into adobe digital editions on my laptop, I get the following message: adobe reader could not open ..... because it is either not a supported file type or because the file has been damaged. I am not having this problem on the desktop computer. What can I do to correct this. I have tried uninstalling and installing.

[sjpt]

It sounds as if for some reason Adobe Digital Editions has not been able to make the correct file associations.

There is a bug in Windows 7 and 8 that causes this problem for quite a few people (but not all WIn 7/8 users).

Even resetting it explicitly from the Explorer 'open with' dialog does not work in that case.

Try using a third party app such as http://www.nirsoft.net/utils/file_types_manager.html to make the association of .acsm and .epub files to ADE.

As a one-off, you can open ADE and then drag-drop files from a file manager such as Windows explorer onto ADE.

For .epub file you can use the standard menu-open (ctrl-O), but this doesn't work for .acsm files.