E_ACT_NOT_READY error

[roltarolta]

Hi,

I'm on a mac, trying to download a library book to Digital Editions. When I activate the downloaded file I get the E_ACT_NOT_READY error message.

That's one problem. I searched on the internet to find a solution. Someone somewhere suggested erasing the authorisation on my account. When I try to do that it doesn't work: Digital Editions says it's unable to erase authorisation at this time and that I have to try again later.

Thanks for any help,

Best wishes,

Oliver

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.