Copy link to clipboard
Copied
I keep getting this message. Then tried to deactivate authorization (several times) so I can reactivate and it refuses to deactivate. So I can't download any library books.
Copy link to clipboard
Copied
For this problem, you need to deauthorize and authorize ADE again.
If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again.
Windows:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again.
Reference:
Error "E_AUTH_NOT_READY" | Digital Editions
Hope this works !!
Copy link to clipboard
Copied
How do I " Navigate to /Users//Library/Application Support/Adobe/DigitalEditions" ? Where do I need to go to on my Mac to find this?
Copy link to clipboard
Copied
Ok, try the following way to access activation.dat:
1. Go-> Go to folder.
Go to folder dialog will appear.
2. Type ~/Library/Application Support/Adobe/Digital Editions
drag the activation.dat file to the trash.
Hope this works !!
Find more inspiration, events, and resources on the new Adobe Community
Explore Now