E_ACT_TOO_MANY_ACTIVATIONS - Help needed

[sereshk146]

Hello Community,

I recieved the above error a couple of days ago.

I use ADE on 3 different devices.

I regularly wipe Windows and install it from scratch on each.

So far I never bothered about de-authorizing ADE.

Always worked.

Now I get this error.

I chatted to Adobe support and they asked me to kindly ask here.

What should I do?

Thanks in advance.

[sereshk146]

Hello All,

I already looked through the solutions offered here:

Applying could only be: 'De-authorize' devices.

I cannot 'de-authorize' any device at the moment, because all 3 are freshly installed. 2 are working fine. But the 3rd one throws the error.

It says that you are allowed to use 6 separate devices with ADE...

Do not know why the error is displayed, really.

Adobe support asked me to get back to this forum.

Please, help!

Thank you.

[sereshk146 · Accepted solution]

Hello Community and all who 'click past',

the German support just confirmed this thread: https://community.adobe.com/t5/digital-editions/too-many-activations/td-p/9721337

You are not asked to do anything here.

If you recieve the above error, get back to support and ask them to "Reset your activations"!

I did that and they reset them.

SOLVED