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How do I get help resolving this issue. I cannot get support to answer me back. I cannot even get a case number. please help. I have submitted web request several times and chat support tells me that this can only be resolved with a web request. I will soon have to buy another device that does not use Adobe as the licensing entity. This is ridiculous that I cannot even use my device because of some stupid glitch with Digital Editions not authorizing the device and it being ultimately an Adobe problem. I can't believe there is no way to reset this without intervention from Adobe and obviously their support is horrific. At least Adobe reader works...big whoop.
adobe id - texrg25@sbcglobal.net
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Chat is not the same as a Web request (even though they both use the Web).
To get support for Digital Editions go to http://www.adobe.com/support/digitaleditions and click on "Submit a web request"
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Activar adobe digital editions 4.5