E_Act_Too_Many_Activations

[aldo1321738]

Hello

I got this error message when trying to open an Adobe DRM ebook

Could someone provide any hint How-To fix or How to reduce the number of activations ?

The simple deauthorization of my device (smarthphone) does not work.

I had difficulties in getting in contact to help desk ...

Really Thanks in advance

[hendriev69166884]

I have several ref. numbers for requesting a reset but no feedback and the situation remains unchanged.

[aldo1321738]

So there's no way to get this fixed? It seems incredible...

Thanks for your input but if there are so many open requests there should be someone monitoring the forum to provide guidelines...

[cselhost]

Contact your bookstore. They will have the ability to pass your info to the right people to get the account reset.

[aldo1321738]

I also contacted my bookstore (local library) but they replied that only Adobe support might help.

Issue is that there is no support from them - for my understanding and navigating in the site -  about this item as they provide link to this Forum...

Quite unusual I think.

[hendriev69166884]

Exactly my experience.