E_ADEPT_INTERNAL followed by Unable to Erase Authorization. How do I fix this?

Report · Feb 19, 2015

I installed it its been four hours but installed it with the wrong email. My school ebooks are all in another email account, and I am trying to de-authorize ADE and authorize it with the right email account. It keeps on saying it is unable to erase authorization.

Report · Feb 19, 2015

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

ADE will be deauthorized now.

Now Authorize ADE again.