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E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

New Here ,
Feb 10, 2014 Feb 10, 2014

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Al intentar descargar unos libros que vienen en una promociĆ³n junto a un libro electrĆ³nico WOLDER, me sale el siguiente error. El fabricante me sugiere que me ponga en contacto con ADOBE ya que opinan que es un problema de Adobe Digital Editions. No encuentro ninguna soluciĆ³n. AgradecerĆ­a su ayuda.

When attempting to download some books that come in a promotion with an eBook WOLDER, I get the following error. The manufacturer suggests that I contact ADOBE and saying it's a problem of Adobe Digital Editions. I find no solution. I would appreciate your help.

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Participant ,
Feb 10, 2014 Feb 10, 2014

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Hola,

ĀæPuedes por favor tratar de "Retirar autorizaciĆ³n al dispositivo y luego volver a autorizar el dispositivo" y ver si funciona ahora?

Para retirar la autorizaciĆ³n, hacer "de la vista de biblioteca, CTRL + SHIFT + D".
Autorizar opciĆ³n ("Dar autorizaciĆ³n al ordenador") estĆ” disponible en el menĆŗ de ayuda de la ADE.

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New Here ,
Feb 10, 2014 Feb 10, 2014

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Hola, he probado a desautorizar y ahora el error es A_ADEPT_INTERNAL

TambiĆ©n he probado la soluciĆ³n a este error eliminando adept del registro, pero sigue dĆ”ndome error...

Gracias

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Participant ,
Feb 10, 2014 Feb 10, 2014

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Parece que hay algĆŗn problema con el DRM en su ADE.
ĀæPuedes por favor siga los pasos que se sugieren en el siguiente enlace:
http://helpx.adobe.com/digital-editions/kb/error-e-adept-internal-download.html

Espero que ayude.

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New Here ,
Feb 10, 2014 Feb 10, 2014

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Bueno, sigo con el mismo problema tras desautorizar y eliminar esto del registro: Error al obtener la licencia. Problemas de comunicaciĆ³n con el servidor de licencias: E_ADEPT_INTERNAL.

Saludos y gracias por su ayuda.

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Participant ,
Feb 10, 2014 Feb 10, 2014

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Puede ser que los editores han dejado de proporcionar esos libros.
En ese caso, usted puede ser un atascado si sĆ³lo tiene los archivos ACSM..
El sistema DRM de Adobe es sĆ³lo para DRM.
No guarda automĆ”ticamente copias de tu biblioteca en algĆŗn lugar para que usted pueda volver a descargar despuĆ©s de los problemas.

Trate de ponerse en contacto con los editores y ver si pueden ayudar.

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Guest
Jul 03, 2014 Jul 03, 2014

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Gracias, tenia problema y con estos pasos, puedo leer mi libro de nuevo. 

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New Here ,
Nov 08, 2020 Nov 08, 2020

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As usual, it does not work and it has not been working for years. I keep moving to fresh computers to at least use ADE succesfully for a couple of times. Then I get this same error E_AUTH_BAD_DEVIC_KEY again. When removing the activitation from the Mac library, it still does not work. So I can trash my e-reader now because Adobe Digital Editions does not let me use it.

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