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How do I get around the above error message, when trying to authenticate or validate Adobe Digital Editions? i have pc windows 8 and this link doesn't work Error "E_AUTH_NOT_READY" | Digital Editions
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There are other threads on this topic suggesting you de-authorize and authorize anew your computer.
I cannot even de-authorize my computer; I get the E_AUTH_NOT_READY error.
I have tried uninstalling and reinstalling ADE 4.0 to no avail
Extremely frustrated.
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Same. Nobody seems to be able to answer this.
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Please try out the below solution.
Mac:
Windows:
Hope this solves your problem
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Hi,
I have the same problem on Win8. I can not deauthorize, when I try I get the E_AUTH_NOT_READY error.
There seems to be no solution and nobody a adobe seems to care´.
Yery frustrating!
Carsten
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For this problem, you need to deauthorize and authorize ADE again.
Launch ADE
Help -> Erase authorization.
ADE will be deauhorized.
Now again AUTHORIZE ADE
Help-> authorize computer.
Error will be fixed !!
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Help -> Erase authorization does NOT WORK !!!
It says (in German) "authorsation can not be deleted, please try later!"
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It is really frustrating: I spent now an hour to find out how to access the chat-support and thta it simply does not work when you use Firefox 😞
Seems to work technically now by using IE, but nobody is answering.
I will never ever buy any books again that a licenced by for digital-editions. This feels like someone is "robbing" the content you payed good mony for.
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If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again.
Windows:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again.
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I also have problems with "authtorization can not be deleted, please try later". I tried to do as suggested above but I have no folder "Application Support/Adobe/Digital Editions" and no file activation.dat on my computer (a Mac). What to do?
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OK, I have found the folder Library/Application Support/Adobe. It contains numerous folders about other Adobe applications on the Mac but no folder named "Digital Editions". And when I search the entire computer there is no "activation.dat" file anywhere. I have tried to remove ADI and reinstall it but that did not help. What to do next - any help is appreciated.