E Auth Not Ready

[ggb1028771]

I am getting the E Auth Not Ready error message after upgrading to the most recent version of DE. I am trying to follow the instructions on the help page but am unable to get through even the deauthorization step.

I know I have the correct password. Any advice?

[Nanaky]

Do you used Windows or Macintosh?

[ggb1028771]

Mac

[Nanaky]

1. Quit Adobe Digital Editions.
2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
   If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
3. Open Adobe Digital Editions and reauthorize.