E Lic already fulfilled by another user

[Robbie5D98]

Hey Guys,

I can't add a book from Overdrive to my library on Adobe Digital Editions 4.5. I get the error message E Lic already fulfilled by another user.

I tried erasing and and then reauthorizing my Digital ID. That didn't fix the problem. Any help would be greatly appreciated.

My computer crashed a month ago without me being able to release my Digital ID. I've since reinstalled Windows. Perhaps that's contributing to the problem. But I was able to set up my Digital ID again so I'm not sure what the issue is.

[Robbie5D98]

I also tried downloading the book  from Overdrive again after my Digital ID in Digital Editions was already authorized. That didn't fix the problem.

[paul-uk]

I too have this problem. I have moved to another computer since my old one died. How do you address this problem?