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Ebook not showing images

New Here ,
Dec 09, 2021 Dec 09, 2021

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I sent a PDF to Netgalley, which distributes ebooks in ACSM format. ADE is pulling the text layer but not the image layer. We have tried flattening the PDF, but that didn't work. See screenshots — you can see that there should be an image there. Any ideas/advice is appreciated. The author is using a design program called Affinity Publisher. 

 

Screen Shot 2021-12-09 at 2.25.44 PM.png

 

 

 

 

 

 

 

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