Erase old Adobe Digital Editions authorization

Report · Jul 25, 2016

I need to erase and old authorization with an email that is no longer working. It has been compromised. But I do not remember my password so when i say "erase" it prompts you for a password. How do I get it to erase when I do not know the password?

Please Help! My Adobe is rendered useless currently.

Heather

hcrews@outlook.com

Report · Jul 25, 2016

Thanks for the non-help. Going through Adobe Chat and through the forums with NO HELP! I figured it out for future reference for myself and anyone else who is having trouble with authorization.

CTRL + SHIFT + D = Deauthorizes the adobe ID without needing a password. Then you can reset on your own. Worked like a charm.

Report · Sep 29, 2016

Thanks for the info it was very helpful.