• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

eReader doesn't show up in ADE

New Here ,
Dec 29, 2021 Dec 29, 2021

Copy link to clipboard

Copied

We cannot transfer books to our eReaders because neither of our Kobo Libro H20's show up in the ADE sidebar. I have the latest edition. I have tried uninstalling and reinstalling. I have tried unauthorizing and reauthorizing. I have tried disconnecting and reconnecting the ereader per the instructions in the help file. No difference. Neither device shows up in ADE to authorize so I can't authorize either of them and can't transfer books. Help please?

TOPICS
ADE authorization , Kobo editions

Views

91

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 14, 2022 Jan 14, 2022

Copy link to clipboard

Copied

LATEST

I have a different type of ereader (Pocketbook) and it must be powered on prior to connecting it to the computer in order for the computer to recognize it and display it in  ADE.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines