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ereader error: check activation

New Here ,
Jan 05, 2015 Jan 05, 2015

I got an ebook today from humankinetics.com, downloaded digital editions, authorized my pc to the account, and everytime I download the ebook and try to open it I get, "error:check activation" ....????


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Adobe Employee ,
Jan 05, 2015 Jan 05, 2015

Please try De-authorizing and Authorizing again, then try to open the book.

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New Here ,
Jan 06, 2015 Jan 06, 2015

The erase authorization and authorize computer options are both grey text

and do nothing when I click on them.

On Mon, Jan 5, 2015 at 10:13 PM, Dominic Michael <forums_noreply@adobe.com>

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Adobe Employee ,
Jan 06, 2015 Jan 06, 2015
LATEST

These menus will be disabled in reading mode of ADE. Switch to Library mode, by clicking the Library button and then try reauthorizing.

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