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Error erasing authorization. (when trying to fix:"E_act_not_ready"

Community Beginner ,
Mar 16, 2015 Mar 16, 2015

Hi!  
I am using a Mac. I get this same error.  HOWEVER, your directions DO NOT work.  When I go to "Erase Authorization" I get this message: "Unable to Erase Authorization. Please try after some time."

I have tried several things: completely uninstalled Digital Editions and then Re-installed. Shut down computer. These steps are not working.

How can I erase authorization if it wont let me?

Thanks!

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Adobe Employee ,
Mar 16, 2015 Mar 16, 2015

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

( Detailed Steps:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again. )

Reference:

Error "E_AUTH_NOT_READY" | Digital Editions

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New Here ,
May 13, 2017 May 13, 2017
LATEST

not working, this is really stupid for adobe, now can't read library books anymore

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