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error getting licence. licence server communication problem E_ADEPT_UNKNOWN

rp1947
New Here ,
Jul 06, 2017 Jul 06, 2017

I tried to open my acsm file on Widows 10 using ADE. I tried on my IPAD on Iphone same result.

unauthorized and authorized

Deleted Reg Key and Authrized.

Keep getting same error.

Help please

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