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error getting license. License server communication problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

New Here ,
May 24, 2014 May 24, 2014

I am unable to download e-books to Adobe Digital Editions.  This is the message I receive. Does anyone know what I can do?

I'm using Windows 7, and trying to read on a Nook.

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correct answers 1 Correct answer

Community Expert , May 24, 2014 May 24, 2014

deauthorize (shift-ctrl-d) and then restart ade.  you will be prompted to re-authorize.

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Community Expert ,
May 24, 2014 May 24, 2014

deauthorize (shift-ctrl-d) and then restart ade.  you will be prompted to re-authorize.

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New Here ,
May 24, 2014 May 24, 2014

Thanks!  You've saved the day, and my sanity.

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Community Expert ,
May 24, 2014 May 24, 2014

you're welcome.

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Guest
Jul 09, 2014 Jul 09, 2014

This worked for windows XP too and is most appreciated.

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Community Expert ,
Jul 10, 2014 Jul 10, 2014
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you're welcome, too.

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