Error Messages- stuck

[Salty_dog_940]

I am trying to download a library book to my nook and I keep getting this message: 

Error getting License. License Server Communication Problem:

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

What does it mean and how do I fix it.

[shreya]

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

[Salty_dog_940]

I followed all your steps, but ADE will not deauthorize. The message that appears is “Unable to erase Authorization. Please try after some time” I have tried several times over last 5 hours.

[shreya]

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If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

1.Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

[Salty_dog_940]

THANK YOU!!!!! The problem is finally fixed.

Marsha

Sent from my iPad