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Freezing when opening ebook

Guest
Sep 29, 2014 Sep 29, 2014

I download the ebook from the library. Digital Editions opens and then doesn't do anything. It just freezes. If I try to open an ebook by clicking on the ACSM file itself on my desktop, digital editions opens, says "fulfilling x book" then freezes with opening said book. Help!

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Dominic Michael Adobe Employee
Adobe Employee ,
Oct 01, 2014 Oct 01, 2014

Can you please let us know the ADE version and OS information?

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Guest
Oct 03, 2014 Oct 03, 2014
LATEST
In Response To Dominic Michael

I was using version 4.0 and windows 7.i actually got it to work with version 3. Is there a reason for that?

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