Garbled, missing and faded out pages

Report · Nov 18, 2021

I have tried to use this product on a brand new iPad worth 3 (expensive) books and it simply doesn't work. Pages are missing, faded or over-exposed to be unreadable or garbled.

Report · Dec 26, 2021

I have the exact same problem, the books reads fine on the Window version of Adobe Digital Edition on my laptop, but when I open the book in the iPad version, pages are missing, faded or over-exposed! Anyone knows how can we get this resolved?

Report · Dec 31, 2021

Problem on an iPad can't find an answer in this forum

Report · Feb 23, 2022

I have the same problem and can't find an answer anywhere. I have used ADE on this exact iPad for a year and a half with no issues, have read hundreds of books on it. I haven't updated or changed anything. Now I open books and they are faded, garbled or blank. Sometimes it looks fine until I tilt the iPad and then they all go wonky, sometimes it works fine the first time I open it and then the next time they've all corrupted. I can read the same books fine on ADE on my desktop, but I don't want to read books on my desktop. The lack of any direction for help is so frustrating!

Report · May 19, 2022

Same issue with brand new ipad, worked fine on my old one, latest app installed.