Help: Your account has exceeded the maximum number of activations allowed

[Guest]

I'm using Kobo and Google Plays Books.

They use Adobe Digital Editions as a DRM service.

And now both of my Adobe Digital Editions IDs (one is self adobe id, and one is from PocketBook which is an e-book reader app) cannot log in to authorize any new device.

It tells "Your account has exceeded the maximum number of activations allowed."

Please help me to reset it.

[Bib32799767rhxn]

We are a library where we have 20 e-readers that our users can use when they want to loan a e-book. As it is, with the e-book a licence file in.acsm format comes along that needs to be read on an authorised media with an Adobe ID. Now we are faced with the fact that we can only register a limited number of e-books with the same Adobe ID. This is not workable in a library environment. Is there a workaround, what do you advise

[wil_3982]

Have you received any help/answer so far? Same problem here.