How can I perform an activation count reset?

[lisad35782480]

How can I perform an activation count reset?

[kglad]

contact adobe support, contact adobe support by clicking 'still need help' as soon as available, https://helpx.adobe.com/contact.html

[lisad35782480]

Okay. I contacted customer support and was informed that Digital Editions

is not supported over chats. They advised me to go to the forum website.

[kglad]

so you can be helped, explain the exact problem you're having, not what you think is the solution.

<moved from Downloading, Installing, Setting Up to Adobe Digital Editions>

[lisad35782480]

The solution was quite simple, I went into date and time on computer and

did an internet update. It solved the problem immediately. So simple and

seemingly unrelated to the problem. I am now able to download books again.

[lisad35782480]

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry

Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

Hope this works !!

Found this in the forum.

- <https://forums.adobe.com/thread/1859434#>