How do I fix Samsung Cell Phone and ADE E_ACT_NOT_READY Issue?

[jlarchitect]

I loaded ADE onto my Samsung Grand Prime cell phone and have downloaded some ebooks from the public library to read.

When I click on the book file I get the following message;

unable to download

error getting license.

License Server Communication Problem:

E_ACT_NOT_READY

I went to online help sites and they say to deauthorize then reauthorize the account, however, I keep getting the following message for 2 days;

"Unable to Erase Authorization. Please try after some time."

Please help!!!

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.