How do I get Adobe Digital Editions will not open file on my new computer?

[jimh2000]

I have an ebook that I purchased that is supposed to be able to load on 6 devices. I have it successfully loaded on one device, but I cannot get it to load on a second device. The second device is a Microsoft Surface Pro 3 computer running Windows 10. The other device is a HP Desktop computer that was running Windows 8.1 when I downloaded the file, but is now running Windows 10 and it works OK.

[Anubha Goel]

Hey jimh2000,

Please post your query here "Adobe Digital Editions" so that an expert could help.

Regards,

Anubha

[Sara_Forsberg]

[discussion moved from Reader forum]