How to change the wrong ID if there is the ebook

Report · Jan 20, 2014

Dear all,

today I created my first account.

I made a fault: I typed .net - it should have been .de

So I created a new account.

What I did not know was, that I already combined my ebook with the wrong Mailadress.

So the second account is useless. But this account is the one with the right Mailadress.

The first mailadress does not excist.

So I would like to change the wrong Mailadress into the real one.

This is not possible, because the second account with this adress does already excist.

What to do now?

Is it possible to delete the account with the right Mailadress?

Could I afterwards change the wrong Mailadress into the right one?

Is the ebook then still available?

Thank you for your help!

I just recognized that a similar problem already was discussed under the topic:

connect two different email addresses to ADE

What was finally the result then?

Report · Jan 21, 2014

I've also realized that for the new account (the one you are going to ditch) you should be able just to set the email to anything plausible;

it doesn't have to be a real email address, and you don't need to verify it.

Just to free it up so you can use your new email on the old Adobe account.

Report · Jan 21, 2014

Thank you so much - it worked like this!

Now I could not login into my old community account, so I created a new one.

So it would be great if I could delete the old accounts however.

Report · Jan 21, 2014

I don't think you can get rid of an old account.

You can just ignore it, though.